Privacy Policy - TjRadio

1. Introduction

TJRadio.com (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We take a privacy-first approach and are dedicated to ensuring that your personal data remains secure, confidential, and handled responsibly at all times.

2. Scope of the Policy and Role of the Data Controller

This Privacy Policy applies to all visitors, users, and others who access or use our services on tjradio.com. TJRadio.com is the data controller responsible for the collection and processing of your personal data as described herein. If you have any questions about this policy or the handling of your personal information, you are welcome to contact us at [email protected].

3. Categories of Personal Data We Process

We process various categories of personal data that you provide to us or that we collect through your interactions with tjradio.com:

a. Usage Data: Includes information about how you use our website, such as your browser type, IP address, pages viewed, session timestamps, and referring URLs.

b. Account Data: Includes personal and contact information you provide when creating an account, such as your name, address, email address, and phone number.

c. Profile Data: Includes preferences, past purchases, interest areas, and behavior while browsing tjradio.com.

d. Communication Data: Includes records of your interaction with us, such as support inquiries, feedback, and communication history.

e. Technical Data: Includes information about the devices and technology you use to interact with us, including device model, operating system, screen resolution, and browser configuration.

f. Transaction Data: Includes payment details, billing and shipping addresses, and information relating to orders and payments processed through tjradio.com.

g. Preference Data: Includes your choices regarding receiving marketing communications, product update notifications, and expressed interests.

4. Legal Bases for Processing Personal Data

We collect and process personal data only where we have a legal basis to do so. These legal bases include:

– Consent: Where you have provided clear and informed consent for processing your personal data (e.g., subscribing to newsletters).
– Contractual Necessity: Where processing is necessary for the performance of a contract with you, such as completing a transaction or providing customer support.
– Legitimate Interest: Where processing is necessary to pursue our legitimate business interests (e.g., website optimization, fraud prevention, analytics), provided such interests do not override your fundamental rights and freedoms.
– Legal Obligation: Where we are required to process your data to comply with a legal obligation.

5. Your Rights Under Data Protection Laws

Under GDPR and CCPA, you have the following rights concerning your personal data:

– Right of Access: You have the right to request access to your personal data that we hold.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You can request that your data be deleted in certain situations.
– Right to Restriction: You can request that we limit the processing of your data under specific circumstances.
– Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller where applicable.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement a variety of technical and organizational security measures designed to protect your data, including:

– Encryption of sensitive data in transit and at rest;
– Role-based access control measures to limit data access;
– Routine data backups and secure storage protocols;
– Security awareness training for employees handling personal data.

7. International Data Transfers

As tjradio.com may process or store personal data outside of your country of residence, we ensure adequate data protection measures are in place for international data transfers, including reliance on Standard Contractual Clauses approved by the European Commission or other applicable data transfer mechanisms recognized under relevant laws.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including:

– Usage and Technical Data: Retained for 12 months for analytics and platform performance optimization.
– Account Data: Retained while your account remains active and up to 24 months thereafter unless legally required to retain longer.
– Transaction Data: Retained for 7 years in line with financial and tax regulations.
– Communication and Support Records: Retained for 36 months from last interaction for quality and service improvement.
– Preference and Marketing Data: Retained until you withdraw your consent or request data erasure.

9. Cookie Policy

tjradio.com uses cookies and similar tracking technologies to provide a secure and personalized browsing experience. These cookies fall into the following categories:

– Essential Cookies: Necessary for the basic functionality and security of the website.
– Functional Cookies: Enable enhanced performance and personalization of features.
– Analytics Cookies: Collect anonymized data to help us understand website performance and user behavior.
– Performance Cookies: Monitor site uptime and responsiveness to ensure operational integrity.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, you are given the opportunity to manage your cookie preferences through our cookie consent banner when you first visit the site. You may also change or withdraw your consent at any time through the cookie settings panel available on tjradio.com.

Your browser settings may also allow you to block or delete cookies manually. Doing so may impact the functionality and user experience of the site.

11. Children’s Privacy

tjradio.com is not directed at, nor intended for use by, children under the age of 13. We do not knowingly collect or process personal data from children without obtaining verifiable parental consent. If we become aware that we have inadvertently collected personal data from a child without appropriate consent, we will take reasonable steps to promptly delete such data.

12. Policy Updates and Notification

We may occasionally update this Privacy Policy to reflect changes in legal, technological, or business practices. If substantial modifications are made, we will inform you through prominent notices on tjradio.com or via email if applicable. Your continued use of the site and services after any update constitutes your agreement to the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]

We are committed to full compliance with applicable data protection laws and your privacy rights. Please reach out with any privacy-related concerns, and we will endeavor to assist you promptly and transparently.